You can request access to, correction of, or deletion of the data Elevate Analytics holds about you — including any Amazon Selling Partner data we process on your behalf. We honor verified requests in accordance with our Privacy Policy and the Amazon Data Protection Policy.
How to Submit a Request
- Email [CONTACT EMAIL] with the subject line "Data Deletion Request" (or "Data Access Request").
- Include the account email address and, if applicable, the Amazon seller account or agency name associated with the data.
- Tell us whether you want your data deleted, exported, or corrected.
What Gets Deleted
- Your account profile and authentication credentials.
- Connected integration credentials and API tokens.
- Amazon Information and any derived reports, alerts, and ingested product/order data processed on your behalf.
- Usage logs containing personal identifiers (subject to legal retention requirements).
Timeline
We acknowledge requests promptly and complete verified deletion within 90 days, except where a longer retention period is required by law. Personally Identifiable Information derived from the Amazon SP-API is in any case retained no longer than 30 days after order delivery.
Revoking Amazon Access Directly
You can revoke our access to your Amazon data at any time from within your Amazon Seller Central account under Apps & Services › Manage Your Apps. Revoking access stops further data ingestion; to also delete previously ingested data, submit a deletion request above.