These Terms of Service ("Terms") govern your access to and use of the Elevate Analytics platform and website (the "Service"), operated by [LEGAL ENTITY NAME] ("Elevate Analytics," "we," "us," or "our"). By creating an account or using the Service, you agree to these Terms.
1. Eligibility and Accounts
- You must be at least 18 years old and able to form a binding contract.
- You are responsible for the accuracy of your account information and for safeguarding your credentials.
- You are responsible for all activity that occurs under your account.
2. The Service
Elevate Analytics provides analytics, reporting, alerting, and notification features for e-commerce sellers, including integrations with the Amazon Selling Partner API, Keepa, and other marketplaces you choose to connect. We may add, modify, or remove features over time.
3. Your Data and Third-Party Connections
- You grant us the limited rights necessary to access and process the data you connect in order to provide the Service.
- You represent that you have authority to connect any account (including Amazon Seller Central) and to authorize our access to its data.
- Your use of connected services remains subject to those services' own terms, including Amazon's policies. You may revoke access at any time.
- Our handling of your data is described in our Privacy Policy.
4. Acceptable Use
You agree not to:
- Use the Service in violation of any law or third-party policy, including Amazon's Acceptable Use Policy.
- Attempt to gain unauthorized access to the Service or other users' data.
- Reverse engineer, resell, or misuse the Service or its data outputs.
- Use the Service to send unsolicited communications or to harm any third party.
5. Fees and Payment
Paid plans are billed in advance at the rates shown on our pricing page. Fees are non-refundable except as required by law. We may change pricing with advance notice; changes apply at your next renewal.
6. Intellectual Property
The Service, including its software, design, and content, is owned by Elevate Analytics and protected by intellectual-property laws. You retain ownership of your data. We retain no rights to your data beyond those needed to operate the Service.
7. Termination
You may cancel at any time. We may suspend or terminate access for breach of these Terms or applicable policies. Upon termination, we delete or anonymize your data as described in our Privacy Policy and Data Deletion page.
8. Disclaimers
The Service is provided "as is" without warranties of any kind. We do not guarantee that analytics outputs are error-free or that the Service will be uninterrupted. You are responsible for business decisions made using the Service.
9. Limitation of Liability
To the maximum extent permitted by law, Elevate Analytics will not be liable for indirect, incidental, special, or consequential damages, or for lost profits or data. Our total liability is limited to the fees you paid in the twelve months preceding the claim.
10. Changes to These Terms
We may update these Terms from time to time. Material changes will be posted on this page with an updated date. Continued use after changes constitutes acceptance.